Refund policy
No Return Policy
All Items
All sales are final. We do not accept returns or exchanges for sizing, fit, or change of mind. This is because a portion of our profits is donated to causes we care about, and offering refunds would impact our ability to give back.
If your item arrives defective or you received the wrong order, please contact us through our contact page within 7 days of delivery, and we’ll make it right with an exchange or suitable solution.
Thank you for understanding and supporting our brand.
Contact us for any return question at info@baladfalestine.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we'll contact you.